Frequently Asked Questions

CEREGAIN is a brain health supplement made of Plasmalogen, DHA, and EPA.

The most commonly reported benefits of CEREGAIN are related to supporting cognitive function loss associated with aging.

Use of CEREGAIN for 90 days is recommended to experience the benefits of Plasmalogen.

CEREGAIN is available over-the-counter. Plasmalogen, DHA, and EPA are safe and natural. CEREGAIN is a dietary supplement, not a drug.

As with any new supplement regimen, you may want to talk with your doctor before starting CEREGAIN.

Dietary supplements are generally not covered by health insurance providers. Check with your plan administrator.

Plasmalogen is a completely natural molecule and there have never been any observed side effects with supplementation. DHA and EPA are considered a safe and beneficial dietary supplement. If you are concerned about potential health risks, you may want to talk with your doctor before beginning CEREGAIN use.

Yes. CEREGAIN is complimentary to other vitamin and mineral supplements. Plasmalogen, DHA and EPA, work together to support the brain and heart in a unique and comprehensive way.

CEREGAIN Money Back Guarantee Description:

If you purchase any CEREGAIN® branded product from an authorized dealer, and you are not completely satisfied, follow the instructions below to receive a refund of your purchase price (after any discounts and coupons used, including taxes and shipping charges) up to 45 days after date of purchase.

In order to get your refund, please follow the simple steps below:

    Purchase a CEREGAIN branded product from an authorized reseller.
    Save the original receipt and the original bottle(s) with any unused product.
    Follow the instructions within your delivery for assistance in processing your return.
    You will either be instructed to return the product to your original place of purchase or it will be processed directly through the agent you speak with on your call.

This offer is valid in the 50 United States and D.C. only.

For returns that are processed by phone, allow 6 – 8 weeks for shipment of your refund check. Product must have been purchased at an authorized dealer (in-store or online); promotional or free products are not eligible for this offer. Offer is limited to individuals and only one refund will be issued per request; bulk requests and requests made by groups, clubs or organizations will not be honored. Employees, independent contractors and temporary employees of CEREGAIN, Inc. or Vitae America are not eligible. CEREGAIN is not responsible for lost, late, damaged, misdirected, incomplete, incorrect, illegible or postage due requests or mail. Void where prohibited. Reproduction, purchase, sale or trade of this certificate, proof-of-purchase or cash register receipt is prohibited. Fraudulent submission could result in federal prosecution under mail fraud statutes (Title 18, United States Code, sections 1341 and 1342).
 

CEREGAIN Authorized Dealer and Warranty Statement
CEREGAIN is firmly committed to providing our customers with safe and reliable products through authorized dealers. Unfortunately, CEREGAIN products are sometimes sold by companies that are not authorized to do so. Goods sold by these unauthorized companies are not purchased from CEREGAIN; instead they are acquired from a host of other sources. Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to CEREGAIN warranty coverage. We are using our best efforts (including this warning) to prohibit these companies from taking advantage of consumers, but these practices still exist. We urge you to use diligence when selecting a dealer to make your purchase.

Our policy is to honor product warranties only on products purchased from an authorized CEREGAIN dealer and only accompanied by a receipt or proof of purchase. If you purchase a CEREGAIN product from an unauthorized dealer or if the original serial number has been removed, defaced or altered, your CEREGAIN warranty will not be valid.


 

Beware of Unauthorized CEREGAIN Products
Like many premium goods, CEREGAIN products are being stolen and sold, usually at drastically reduced prices and diminished quality. These products do not meet CEREGAIN standards and are not covered under CEREGAIN warranty. If you would like to report a suspected counterfeit CEREGAIN product or have questions concerning this issue, please contact Customer Service at 1-888-758-7358. We appreciate your help in maintaining the integrity of the CEREGAIN brand.

 

Beware of Other Product Package Alterations
Many times, products from unauthorized reseller have product lot numbers that have been changed or even removed all together. Some products are marked with false “Use By” or Expiration Dates. Any Ceregain product that does not have a product lot number issued by CEREGAIN should be returned. Removal or alteration of the original CEREGAIN product lot will automatically void the warranty on that product. Similarly, CEREGAIN does not place “Use By” or Expiration Dating on its products. If you purchase a CEREGAIN product that has an expiration date, immediately contact whoever you purchased that product from for resolution and copy CEREGAIN.

Some unauthorized resellers remove product inserts and informational materials designed to inform and assist you with the proper use of your purchase. If your CEREGAIN product is missing its outer box packaging, package insert, or has an obviously altered product lot number label, immediately contact whoever you purchased that product from for resolution and copy CEREGAIN.